Label & Barcode Printing Labels Printer Consumables Barcode Scanning Additional ProductsOrdering FAQs
View the questions below to find out about ordering from AM Labels Ltd.
| Question | Answer |
| How do I place an order? |
You can either choose your product through our online store or call the sales team on 01536 414222 for further help and advice. |
| What are your payment terms? |
First orders must be paid up front by credit card, cheque or BACS. If you wish to pay on account, terms are strictly 30 days subject to a credit check. |
| How do I cancel an order? |
You can cancel any standard order before it has reached the dispatch process by calling the sales team with your details. After dispatch cancellation will be subject to a restocking fee (see terms and conditions). |
| What do I do if the product I receive is faulty? |
Call technical support on 01536 414100 who will guide you through the most common issues to establish the fault and issue you with a returns number. Alternatively complete our online returns form and our team will contact you. |
| When will i receive my order? |
AM Labels will deliver on a next day basis if the order is received before 12pm (subject to stock movements or lead times). Deliveries are made between 9am - 5pm by courier. |
| What information do you keep about me? |
Personal details that are sent through online forms or orders and your IP address are stored by the website. Credit card details are not taken by AM Labels - these are all dealt with through WorldPay Ltd. Any personal information we collect from this website will be used in
accordance with the Data Protection Act 1998 and other applicable laws. View Privacy Policy. |